At Chic Merch,

available via chic-merch.com, protecting the privacy of our visitors and customers is one of our main priorities. This Privacy Policy document outlines the types of information we collect, how we use it, and how we safeguard your data when you interact with our website.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you use our website, place an order, or contact us. This may include: 

  • Contact Information: Name, email address, physical shipping address, billing address, and telephone number (+39 331 902 7814). 
  • Payment Details: Credit card data or other third-party payment processing details required to fulfill your orders securely. 
  • Account Credentials: Username and password if you create a customer account. 
  • Communication Data: Any details or feedback you share when reaching out to us via email (chicmerchv@gmail.com) or custom contact forms. 

2. Log Files and Automated Data

Like many online storefronts, Chic Merch follows a standard procedure of using log files and automated cookies. The information collected includes: 

  • Internet Protocol (IP) addresses 
  • Browser type and version 
  • Internet Service Provider (ISP) 
  • Date and time stamps 
  • Referring/exit pages and your interactions on our store 

3. How We Use Your Information

We use the collected information in various ways to operate and improve our business, including to: 

  • Process, fulfill, and deliver your product purchases. 
  • Provide, operate, and maintain our website infrastructure. 
  • Improve, personalize, and expand our product offerings. 
  • Understand and analyze how visitors navigate and utilize our storefront. 
  • Communicate directly with you regarding order tracking, customer support, or updates. 
  • Prevent fraudulent transactions and secure our system architecture. 

4. Third-Party Sharing and Services

We do not sell, trade, or rent your personal identification information to outside parties. However, we do rely on trusted third-party service providers to help run our business, such as: 

  • Payment Processors: To securely handle payment authorizations. 
  • Shipping and Delivery Services: To transport and deliver your physical package orders. 
  • Web Hosting Partners: To securely host our website data and traffic operations. 

5. Cookies and Web Beacons

Chic Merch uses ‘cookies’ to store preferences and track visitor behavior to optimize the website experience. You can choose to disable cookies through your individual browser options, though doing so may prevent certain interactive features of our online store from working properly. 

6. Your Data Protection Rights

Depending on your geographical location, you may have legal rights regarding your personal data, which include: 

  • The right to access and receive copies of your personal data. 
  • The right to request that we correct any inaccurate or incomplete details. 
  • The right to request the erasure of your personal data under certain conditions. 

7. Children’s Information

Protecting children online is an absolute priority. Chic Merch does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you believe your child provided this information on our site, please contact us immediately, and we will do our best to promptly remove it from our records. 

8. Changes to This Privacy Policy

We may update our Privacy Policy periodically. We advise you to review this page regularly for any changes. Updates become immediately effective once they are posted directly on this page. 

9. Contact Us

If you have any questions or require more information regarding our Privacy Policy, do not hesitate to reach out to us: 

Phone: +201026419206

Email: chicmerceg@gmail.com